This qualification provides the foundation ICT skills and knowledge for an individual to be an effective ICT user or employee. The qualification has a fundamental ICT knowledge and skills base which is pivotal for all other qualifications in these units. The core units contain those basic ICT skills and knowledge required for effective entry into all of these unit qualifications from Certificate III upwards.

GSDC0712 - Develop Basic Communication Skills

Welcome to the Unit GSDC0712 - Develop Basic Communication Skills 

On this unit you will learn how to develop your ability to communicate with others professionally. People usually communicate by using words or signs. But children begin to communicate long before they learn these skills. Communication happens when:

  • one person sends a message, and
  • Another person receives the message and responds.


GSWS0212 - Follow Workplace Safety Procedures

Welcome to the Unit GSWS0212 - Follow Workplace Safety Procedures 

We’ll be looking at general occupational health and safety (OHS) requirements in business organisations. This is relevant for employees working under direct supervision with no responsibilities for other people.

GSPC0312 - Maintain Quality And Product Care

Welcome to this Unit GSPC0312 - Maintain Quality And Product Care
In this unit we'll be looking at how to get quality products and how to maintain its standard.  

GSUC0212 - Develop Knowledge On Basic Mathematics Using Calculators

Welcome to the unit GSUC0212 - Develop Knowledge On Basic Mathematics Using Calculators.

Duration: 20 hours