Welcome to the unit ITDA0211 - Identify And Resolve Network Issue 

When you are working in a business that relies on computer systems for producing and processing information, you’ll need to be able to identify and solve network-related computer problems to be able to support your clients. You will need to know how to handle requests for help, and diagnose possible network problems. There are repairs and maintenance tasks related to network environments that you need to do, as well handle IT equipment safely and responsibly, as with any maintenance tasks.

Duration: 30 hours