Welcome to ITCH0311 – Connect internal hardware components

This unit applies to support technicians who modify and connect system components. Ensuring the integrity of the system after the operation is critical in the context of minimizing client disruption and need for continuing desktop operation. You will learn how to connect peripheral devices according to instructions. This will involve determining client peripheral needs, interpreting vendor manuals, recognizing support and warranty agreements, and considering disposal issues for peripheral equipment.

Course Duration : 30 hours