Welcome to the Unit ITCD0111 - Create User Documentation
Computer users need documentation so that they can make the best use of their computers as work tools. User documentation helps users to learn a system and/or application software, and to get help when they experience problems. Creating user documentation involves the steps of planning, writing and reviewing user documentation to ensure it meets organisational and industry standards, as well as user requirements.
Course Duration : 30 hours
Welcome to the Unit ITIO0211 - Install And Optimize Operating System Hardware
This unit will help you to understand the purposes, functions and types of operating systems used in the computing industry today. You will become familiar with various terms and technical specifications to allow you to recommend various operating systems. You’ll learn how to install an operating system, as well as optimize the system to work more efficiently. You’ll also be introduced to user training regarding operating systems and learn how you can evaluate the acceptance of a new system by the end-users
Course Duration : 30 hours
Welcome to the Unit ITDT0311 - Run Standard Diagnostic Test
In this unit you’ll learn a range of basic skills that are required to troubleshoot computer problems. With these skills you will be able to identify which components of a computer system are working correctly and which are not. This information will help you determine the nature of the problem
Course Duration : 20 hours